Privacy Policy

Effective Date: 1st August 2025
The Secret Garden of Dance
Website: www.secretgardendanceonline.com.au
Contact: secretgardendanceonline@gmail.com | 0415 895 890

At The Secret Garden of Dance, we are committed to protecting your privacy and handling your personal information in a safe, respectful, and responsible manner.

This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect personal information from you when you:

• Make an enquiry or booking via our website, phone, or email

• Subscribe to our newsletter or updates

• Participate in a class, lesson, or online service

• Provide feedback or complete a survey

This may include:

• Your name

• Contact details (email address, phone number, home address)

• Payment information (handled via secure third-party providers)

• Dance preferences, availability, and goals

• Health/disability information relevant to lesson planning

We do not collect sensitive information unless required and consent is provided.

2. How We Use Your Information

We collect your information to:

• Provide and manage our dance lessons and services

• Confirm bookings and communicate with you

• Respond to enquiries and provide customer support

• Send updates, reminders, and marketing (if you’ve opted in)

• Improve our services through feedback or analytics

We will only use your personal information for the purposes it was collected or as required by law.

3. How We Store Your Information

Your personal information is stored securely using encrypted systems and protected from unauthorised access, modification, or disclosure.

We only keep your information as long as necessary for business or legal purposes. When no longer required, your data will be safely deleted or de-identified.

4. Disclosure of Personal Information

We do not sell or share your information with third parties for marketing purposes.

We may disclose your personal information:

• To trusted third-party service providers (e.g. email marketing platforms, payment processors)

• If legally required (e.g. for law enforcement or insurance purposes)

All third-party providers we use must comply with strict data security and privacy standards.

5. Marketing & Communications

We may use your contact information to send you promotional updates, dance tips, or class offers. You can opt out at any time by clicking "unsubscribe" or contacting us directly.

6. Accessing or Updating Your Information

You have the right to:

• Access the personal information we hold about you

• Correct or update any inaccurate or incomplete details

• Request deletion of your data (unless we are required to retain it for legal reasons)

To make a request, please email: secretgardendanceonline@gmail.com

7. Cookies & Website Analytics

Our website may use cookies to enhance user experience and analyse site performance. Cookies do not collect personal data unless you submit it through a form. You can manage cookies through your browser settings.

We may use analytics tools (e.g. Google Analytics) to improve our website. These tools may collect anonymised data about your visit.

8. Privacy Complaints

If you have a concern or complaint regarding your privacy, please contact us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

For all privacy-related enquiries:
📧 secretgardendanceonline@gmail.com
📞 0415 895 890